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Terms of Service

Please check out my FAQ page for more questions!

Commission Types

I take commissions for nearly any art project, so if you see me make it, we can probably take a commission for it. Always feel free to message me on Telegram or Email. I love taking commissions for complex projects and no dream is too big. Alongside costume commissions I also take many forms of digital / traditional artwork commissions, and photography sessions.

Check for commission openings of all kinds on my Commissions Page.

I do take NSFW and 18+ commissions, you must inquire via Email with proof of ID.

Payment and Payment Plans

Upon approval of a commission you will be required to pay 50% of the commission price within 48 hours of acceptance. This is non-refundable and secures your spot in my queue. All payments must be completed before any work is to be done on the costume or artwork.

Payment plans are not favored, and I am more likely to accept commissions that are paid in full, however there are a few available options. For ALL commissions payments must be at least 25% of the remaining price (after down payment). Your commission must be fully paid off within 4 months. I am not responsible for any lost or late payments. There is a non-refundable $20 fee for any late payments.

I am open to discuss payment options and work with customers, however ALL payment plans must be less than 6 months.

Prices are subject to change and will be finalized once your commission has been accepted. Tax is not included in quotes. To calculate the price of your commission with taxes multiply your quoted total by .06 ( $100 x .06 = $106, the true price of your commission).

 CosmellCosplay currently accepts payments through Wix invoices, which can be paid via: Credit/Debit card, paypal, and Affirm credit union. I also accept payments via money order and check. 

You will be required to sign a customer contract via Google Docs before payment. 

It is important you have your finances settled before commissioning.

Concept Art

I will make the suit based on the reference sheet provided at the beginning of the commission process. A two sided minimum FURSUIT reference sheet is required unless the commission is artistic liberty. I will confirm markings and designs before starting work. Design changes once the commission has begun may not be able to be completed, but I will try my best to fit them in.

I do take ref sheet commissions for those without a ref sheet, please reach out.

Deadlines, Timelines, and Queue

There are no true deadlines for commissions, only estimates. I will try to estimate your completion date, and update you if any changes occur. Some things can push completion dates back and I will always try my best to create a beautiful and high quality, handmade costume as quickly as possible.
 

Spaces may be in queue for premade suits with convention deadlines. There are no payment options to skip the queue. Costumes may be worked on at the same time.

Work can be found on my Trello.

Agreement

Anything agreed upon by both parties in writing, including email, social media, or text, is a binding agreement. By accepting a commission from CosmellCosplay you agree to all terms of service. The terms and conditions are subject to change without notice.

CosmellCosplay is not liable for any injury sustained while wearing our costumes. Wear them with precaution and put your health before looks.

Refusals, Refunds, and Cancellations

I am allowed to decline any commission for reasons including but not limited to: personal illness, family issues, closed commissions, or inappropriate behavior. I am allowed to cancel a commission at any point or time if I feel uncomfortable or harassed by a commissioner. If a commissioner wishes to cancel a commission the down payment (50% of the commission) may not be refunded depending on the status of the commission. Refunds and Cancellations may not be approved depending on the status of the commission. I will not give out refunds due to a commissioner's failure to manage their personal situations and financial status.

Please contact CosmellCosplay before canceling a commission, we can discuss the topic and find the best possible outcome. If a chargeback is made without contact legal action and public posts may be made to warn other artists. If a chargeback is made on a commission I hold the right to edit and resell it. Fursuit chargebacks will result in a permanent ban and possible legal action depending on the state of the commission and whether it has been shipped or not.

Returns and Copyright

There are no returns on custom made items. There are no returns available for artwork and custom/handmade items sold in my shop. Copyright states that it is illegal to share digital items without proper purchase. Everything listed within my shop and website belongs to me and may not be distributed. I hold the right to publish all of my works to social media and use them for my own use. Private/non public commissions may result in an extra fee. You may not use the items in my shop to create your own molds for personal use or sale.

When commissioning CosmellCosplay you agree that you own the rights to the design you are commissioning. CosmellCosplay is not liable for any character copyright claims and all issues are to be directed towards the commissioner. 

Remember to always credit me when using digital AND physical purchases.

Credit statement: "Credit for ____  goes to Cosmell from cosmellcosplay.com".

Shipping

Shipping is not included in the price of a commission. The payment for shipping must be sent once the commission is completed. I am not responsible for loss or damage, such as water or weathering, for any commission in transit. I usually ship through USPS and require a signature upon delivery. Priority shipping is available but comes at a higher price. If a package is returned to me due to incorrect shipping address provided by the buyer, the buyer will be required to pay the amount to ship the product again.

Sizing and Measurements

With all fullsuit commissions, I require a duct tape dummy to be sent in. The better the duct tape dummy the better the suit will fit. Please cut clean seams down your duct tape dummy for accurate measurements. Please watch my DTD guide for assistance.

I am not responsible for the suit not fitting if you gain or lose weight after sending in the duct tape dummy. I recommend wearing a thin painters suit for easy access making your duct tape dummy. Depending on your commission I will require certain measurements to be sent in. The price of items such as slip on shoes, and duct tape dummies are not estimated within costume prices. To ensure an accurate fit, these items are requested to be sent in by the commissioner.

DTD's should fully cover the neck, go around the hands (think of a shirt that has thumb holes), and cover the majority of your feet (mainly the bottoms/heels to guarantee leg length). For questions please ask via Telegram or Email.

Warranty 

All work comes with a 30-day warranty on the day the item was received. Alteration not made or suggested by CosmellCosplay voids the warranty. Warranty covers defects of material and construction. Normal wear and tear are not covered by the warranty. If a suit is sent back for repairs dirty there may be a cleaning fee. Washing a suit voids the warranty, suits can be easily ruined in the washing machine.

Refer to the costume care page before washing. Please reach out with any concerns and I will try my best to assist.

Contact
CosmellCosplay can be reached via Email: @ cosmellcosplay@gmail.com , Telegram: @cosmellcosplay

And various social medias (Twitter, Instagram) @cosmellcosplay . Commissions will only be handled through Email and Telegram.

When a commissioner goes MIA for 3 months, after CosmellCosplay has reached out multiple times, the commission will be removed from queue. Prices may increase during this time. When getting back in the commission can be placed back at the end of my queue.

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